To see the status of your order, log in to your My Account page on our site. To do that first log in to the account by clicking on the "Login"  bu...

If you discover your error just after ordering, call us and/or send us a message by creating a ticket IMMEDIATELY.  Our order processing is automated and af...

To get you your products as quickly as possible, we ship our orders from the warehouse that has available stock and is closest to the customer's shippin...

While we do our best to avoid them, mistakes involving the shipment of incorrect items do happen on our end when processing orders.  These can occu...

To reduce costs and to help to save the environment, we no longer place paper packing slips in the package with your product shipment.   If you...

Special orders need to be done for products that are available for purchase, but that we do not normally stock in our warehouses.  In most cases, this is be...